STORE POLICIES
Shipping & Returns
Shipping Policy
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Order Processing:
Orders are processed and shipped Monday through Friday. Any orders placed on weekends or public holidays
will be processed on the next available business day.
Please allow 5-7 business days for your order to be processed before it is shipped.
Shipping Times:
The shipping times provided are estimates and may vary depending on the shipping carrier.
Please note that Brown Wolf USA is not responsible for any delays caused by
weather conditions, natural disasters, or other unforeseen events.
International Shipping:
At this time, we do not offer international shipping.
Our services are available for domestic orders within the United States only.
For any further inquiries regarding shipping, please feel free to contact our customer service team.
Return & Exchange Policy
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If you are not 100% satisfied with your purchase, you can return your item(s) from Brown Wolf USA
for a refund within thirty (30) days from the date of purchase (shipping fees NOT included).
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All returned items must be unworn, unused, unwashed and in the original packaging with all original tags attached.
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Sale items are not eligible for returns or refunds.
Store Policy
Price and Availability:
Our online prices and selection typically align with those available in our stores,
though there may be occasional variations.
Prices and product availability are subject to change without prior notice.
Payment Methods:
We accept payments from major credit cards issued in the United States. Currently, we accept Visa®,
MasterCard®, VisaCard®, American Express®, and Discover® Card.
Generally, your credit or debit card will not be charged until we ship the item(s) to you or confirm their availability.
At that time, you will be charged only for the items we have shipped, along with any
applicable taxes and shipping charges.
We may pre-authorize the order amount with your credit or debit card issuer at the time of placing your order.
This may affect your available credit line.
For preorders paid with a debit card, you will be charged at the time of placing your preorder.
For more information, please contact your credit card issuer.
Sales Tax Policy:
Brown Wolf USA collects and remits sales tax as required by U.S. law for transactions
both in-store and on our website at www.brownwolfusa.com.
Brown Wolf USA reserves the right to refuse sales to resellers.
For additional questions or support, please contact us.
Payment Methods
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Credit / Debit Cards
PAYPAL